For the longest of times, BPO organizations and Call Centers were considered to be nothing more that sneaky ways of getting access to a place you wouldn’t have access to normally. Big name companies would pay Call Centers to advertise for them, and if they needed something more than just some telemarketing ads, they’d just contact a BPO organization. Companies didn’t want to be associated with BPO organizations or Call Centers because it made them look poor. With time though, people started realizing that it doesn’t matter whether you’re rich or poor, all that matters is that you saved up and you didn’t waste money. This is the motto of the 21st century, “whatever we do, we do to save money”. This is the reason why BPO organizations and Call Centers are so popular nowadays.
Instead of being embarrassed by being associated with these small companies, companies such as Pepsi, Nike or Puma flaunt the fact that they had a successful arrangement with Call Centers and BPO Organizations. Once big name companies showed their interest in public, more and more small companies started to take advantage of the free advertisement they were getting. Nowadays there are hundreds upon thousands of Call Centers are BPO organizations around every corner. Finding the perfect company to hire is hard, as you may have guessed by now, but the newer the Call Center is, the smaller the price will be.
Because of the immense demand for their services, the smaller Call Centers on the market tend to lower their prices a lot in order to attract more traffic. The more traffic they get, the higher the price they’ll have, and after they reach a certain price, the clients start looking for other newcoming Call Centers to hire. It’s an ongoing circle of buying, selling, then looking for new deals. This goes on every day of the week, every week of the month, practically every year.
If you want to stand out, then you need to lower your expectations. Were you planning to take $500 per deal? Accept it when a company offers you $100 per deal. After you work for that company enough times, and you receive your very first testimonials, you can start asking for $200. The more you get, the more you ask, and so on. The bigger the name you get, the higher the chance is that you’ll end up being hired by a big name company to do their bidding for them. Don’t see it as an insult when a company wants to hire you for much less than you asked. Be happy that a company actually noticed you from the crowd. Just picture this: a thousand companies just like you, and yet they chose you out of all of them. Be proud of that and accept any deals you can find.
Getting noticed is hard, and refusing offers when you’ve just gotten started is one of the dumbest things you can do. Not only did you say no to free advertisement, but you also might have damaged your company’s name already. If you refuse a company that offered you half of what you wanted, that company will start talking behind your back, offering you bad press. That is the worst scenario ever. Make sure that you avoid that by offering plenty of incentives to hire you again and such.
The higher the demand for BPO organizations, the harder it will be to get a client, which is why you need to look into starting your BPO organization in a place that isn’t run by any other BPO organization. By being first in any zone, you’ve basically conquered that zone. If you own that zone, then you basically own the whole place, and since there is no real competition anywhere else, you can easily expand without facing any major issues during your rise. Also, being the only BPO organization in that whole place is very good, since it means that if a big name company wants to establish an office in that zone, they will be contacting you directly.
In conclusion, BPO organizations and Call Centers are the future because they represent an easier way to do business, and a cheaper way as well.
Author Bio: Tamanna Sharma is a content writer in Delhi. Presently she is working with Amigo Infoservices Private Limited Delhi and she has written many articles on topic of Amigo Infoservices Complaints and Amigo Infoservices Reviews.